Frequently Asked Questions (FAQ)
Welcome to the Ultra Court FAQ section. Here you will find answers to the most frequently asked questions. If you need more information, contact us at info@ultracourt.store .
Orders
How can I place an order?
Simply place the desired items in your shopping cart and follow the steps in the ordering process.
Can I change or cancel my order?
Changes or cancellations are only possible within 24 hours of purchase. Please contact us as soon as possible with any inquiries.
Shipment
Do you ship internationally?
Yes, we ship internationally. Shipping costs and delivery times vary depending on the destination.
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package.
Returns and refunds
What is your return policy?
You can return items within 30 days as long as they are unused and in their original packaging. See our Return Policy for more information.
When will I receive my refund?
Refunds will be processed within 5 to 10 business days of receiving the returned items.
Payments
Which payment methods do you accept?
We accept credit/debit cards, PayPal, and other country-specific payment methods.
Is the payment secure?
Yes, all payments on our website are encrypted and secure.
Products
Are the products guaranteed?
Yes, our products come with a limited warranty. Details can be found on the individual product page.
Can I get support for a product?
Of course! Contact us at info@ultracourt.store with any questions about a product.
Further questions
If your question isn't answered here, please email us at info@ultracourt.store . We'll be happy to help!